Contact us

Privacy Policy

Last updated: February 27, 2025

At Natura Urbanova, we place great importance on protecting your personal information. This privacy policy explains how we collect, use, and protect your data in accordance with applicable laws, including Bill 25 in Quebec.

1. Collection of Personal Information

We may collect the following information when you use our website or services:

  • First and last name
  • Email address
  • Phone number
  • Postal address
  • Browsing information (IP address, cookies, etc.)

2. Use of Collected Information

We use your personal information to:

  • Process your information requests and contact you
  • Send you marketing communications, if you have consented
  • Improve our website and services
  • Comply with our legal obligations

3. Sharing of Personal Information

We do not sell or rent your personal information. However, we may share it with:

  • Third-party service providers (web hosting, marketing, etc.), only when necessary
  • Legal authorities if required by law

4. Data Protection and Retention

We implement security measures to protect your data from unauthorized access, loss, or alteration. Your information is kept only for as long as necessary for the purposes outlined in this policy.

5. Your Rights

In accordance with Bill 25 and other applicable regulations, you have the right to:

  • Access your personal information and request a copy
  • Correct your data if it is inaccurate
  • Withdraw your consent to the use of your information
  • Request the deletion of your data where possible

To exercise your rights, you can contact us through the Contact page.

6. Cookies and Similar Technologies

Our site uses cookies to enhance your experience and analyze site usage. You can change your cookie preferences through your browser settings.

7. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any updates will be posted on this page with the revision date.

8. Contact

If you have any questions about this policy or how we manage your personal information, please write to us via the Contact page.

Natura Urbanova
650 Boul Carmel, Terrebonne